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ZIMMER Parfums ships to Australia and the USA.
Australian orders are shipped out within 1-2 working days.
US orders will be shipped from Plano, Texas, with UPS within 2-3 working days.
ESTIMATED SHIPPING TIMES
Australia: 2-4 business days, interstate 3-6 business days (depending on destination)
United States: 3-6 business days
We generally do not offer exchanges or refunds for change of mind.
We understand choosing the right perfume can be hard, we recommend trying our Discovery Set which includes all four of our signature scents in 2ml mini-atomisers, so you can experience them all before committing to a full-sized purchase.
All customers who purchase a Discovery Set will receive a voucher with the value of $35 AUD or $30 USD towards a full-size bottle.
If you have received an item damaged or faulty, please contact support within 7 days of delivery.
If you’ve accidentally ordered the wrong perfume, please immediately contact support with your order number. Do this right away — once the shipping process has begun, we are unable to cancel or refund the order.
our products are for external use only; avoid contact with eyes, mouth, broken or inflamed skin.
In the extremely rare instance that you’ve had an allergic reaction to our product, discontinue use of the product immediately, wash affected areas with water and seek advice from qualified medical professionals.